I’m here to help
Menu Planner 2 is made by one person: me. I read every message myself, so ask a question, report a problem, or tell me what you’d like next.
The fastest way: from the app
- Tap your picture at the top of any tab. On a Mac, click your profile at the bottom of the sidebar, or choose Help > Contact Support… in the menu bar.
- Tap Help, then under Contact Support choose I Have a Question, Report a Bug or Feature Suggestion.
- Write your message and tap Send Message.
For a problem, leave Include Technical Details on — it tells me your device and app version and what went wrong, so I can fix it faster.
Quick answers
Billing and refunds
Subscriptions are handled by the store you bought them in.
iPhone and iPad: open the Settings app, tap your name, then Subscriptions. Mac: open the App Store app, click your name, then Account Settings and Subscriptions. For an Apple refund, visit reportaproblem.apple.com.
Android: open the Play Store app, tap your profile picture, then Payments & subscriptions > Subscriptions. Refunds for Google Play purchases are requested through Google Play.
Deleting your account doesn’t cancel a subscription, so cancel first.
Email me
Not near the app? Fill this in and your email app opens a message to support@menu-planner.com.