Support

I’m here to help

Menu Planner 2 is made by one person: me. I read every message myself, so ask a question, report a problem, or tell me what you’d like next.

The fastest way: from the app

  1. Tap your picture at the top of any tab. On a Mac, click your profile at the bottom of the sidebar, or choose Help > Contact Support… in the menu bar.
  2. Tap Help, then under Contact Support choose I Have a Question, Report a Bug or Feature Suggestion.
  3. Write your message and tap Send Message.

For a problem, leave Include Technical Details on — it tells me your device and app version and what went wrong, so I can fix it faster.

Billing and refunds

Subscriptions are handled by the store you bought them in.

iPhone and iPad: open the Settings app, tap your name, then Subscriptions. Mac: open the App Store app, click your name, then Account Settings and Subscriptions. For an Apple refund, visit reportaproblem.apple.com.

Android: open the Play Store app, tap your profile picture, then Payments & subscriptions > Subscriptions. Refunds for Google Play purchases are requested through Google Play.

Deleting your account doesn’t cancel a subscription, so cancel first.

Email me

Not near the app? Fill this in and your email app opens a message to support@menu-planner.com.

Please enter your email so I can reply.
Please tell me how I can help. For a problem, say what you were doing when it happened. Please don’t include passwords or payment details.

Nothing is sent from this page — your email app opens with the message ready to send.